Terms of service
These terms govern your use of the kongchan.net company website. Commercial terms for software projects, subscriptions, implementation or technical services are agreed separately in writing.
1. Service provider
The website is operated by 深圳市空蝉科技有限公司, translated into English as Shenzhen Kongchan Technology Co., Ltd. Contact: [email protected]. Address: Room 1721C6, Henglu E Times Building, No. 159 North Pingji Avenue, Hehua Community, Pinghu Subdistrict, Longgang District, Shenzhen, China.
2. Website information and product status
The website presents our business and product plans. Concept interfaces, sample metrics and workflow illustrations are not real customer data or evidence of live functionality. Advertising management and ERP management are independent business systems. This website does not connect accounts, place ads, process orders or take online payments.
3. Third-party platforms and approvals
Access to Walmart Connect advertising APIs and Walmart Marketplace APIs is separately subject to platform approval, applicable agreements, API permissions and customer authorization. Platforms may change APIs, limits or access conditions. Kongchan does not guarantee API access or application approval and does not claim Walmart certification, agency or partner status through this website.
4. Customer authorization and responsibilities
Before a service connection, customers must be authorized to manage the relevant store or advertising account and grant access within an agreed scope. Customers remain responsible for lawful products, content, ad creatives, budgets, commercial decisions and fulfillment. Automation and data writes must stay within agreed permissions and platform rules. Do not submit platform passwords, private keys or complete buyer data through this website or email.
5. Commercial arrangements and support
Development scope, available features, delivery, fees, support hours, renewal, termination, refunds and service levels are governed by a signed agreement. Website content is not a binding quotation or an earnings commitment. Advertising and business outcomes depend on many factors; no sales growth or advertising return is guaranteed.
6. Acceptable use and intellectual property
Do not misuse the website, attempt unauthorized access, disrupt services or infringe others’ rights. Original website content and design belong to Kongchan or the relevant rights holders. Third-party names and trademarks identify the relevant platforms and remain the property of their respective owners.
7. Information, privacy and responsibility
We aim to keep website information accurate, but content may change. The site is provided as available, without a guarantee of uninterrupted availability or fitness for a particular purpose to the extent permitted by law. These terms do not exclude non-excludable liabilities or rights. See our Privacy Policy for information handling. Liability terms for software services will be specified in separate agreements.
8. Changes and concerns
We may update the website and these terms, reflecting the effective date on this page. Contact [email protected] with questions or concerns so we can seek a resolution. Governing law and dispute-resolution provisions for specific engagements will be set out in written agreements; statutory rights are unaffected.